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No taxpayers' public money has been lost in housing revenue reconciliation

Council responds to incorrect claim of £650,000 overpayment in housing benefits

Communications team , 09 July 2025 08:50
Categories: July 2025
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West Berkshire Council is reassuring residents that no money has been lost - or will need to be repaid - following the publication of information in the local media that incorrectly stated £650,000 of housing benefit payments had been overpaid. 

The Council has received enquiries from residents concerned that they would face unexpected bills if it sought to reclaim this amount. However, the council confirms that there is no error in the calculation of both housing benefit paid to and rent invoices issued.

The issue was raised at a meeting of the Executive last week and related to how housing benefits payments were processed, with a report noting a £650,000 income pressure in housing rents due to the Council. However, the Council can confirm that all relevant benefit claims were processed correctly and there was no overpayment to residents claiming housing benefit. In addition, housing rental invoices were also raised correctly. There has been no financial cash loss to either residents or the Council. 

The issue arose because housing benefit was not offset against accruals of housing rental invoices until a major reconciliation exercise was undertaken between the Council's Housing and main accounting software systems. The process has now been revised to make sure that we avoid a repeat of this situation. 

Councillor Iain Cottingham, Executive Member for Finance and Resources, said:  

"People should not be concerned about this issue as neither residents nor the council have suffered any financial loss, and we are pleased to reassure residents about this important fact. We recognise the pressure on household bills for many people receiving housing benefit and my message to them is simple; you don't need to worry about this issue. 

We have also now put in place additional financial controls so that a similar situation does not arise in the future." 

Last modified: 09 July 2025 09:13

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