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Council Tax

You can create a My Council Tax online account to set up or change a direct debit, change your address, apply for certain discounts, and check your band and payments online (at the moment, we are unable to provide paperless billing).

If you have an account, ​​​​​​​sign in to My Council Tax here. For help with your account, email counciltax@westberks.gov.uk.

5 November 2024: Essential Maintenance 

On 5 November 2024, Document Management software for Revenues and Benefits will be down for essential maintenance.

On this day, we will not be able to access information to respond to your query if it relates to documents or correspondence you have sent to, or letters issued by, the Council Tax or Benefits teams.

Please note that our main Council Tax and Benefits processing software will be unaffected, and we will therefore still be able to access records relating to Council Tax demands and registration, as well as entitlement to Housing Benefit and Council Tax Reduction.

This disruption is only anticipated to last for one day and we are therefore expecting all services to return to normal on 6 November 2024.

 

Council Tax Bills 2024/25

Council tax bills will be delivered in March 2024 and will set out how much council tax you need to pay in 2024/25.

Pay your Council Tax

How to pay your council tax by Direct Debit, online, cheque, phone, standing order or PayPoint, as well as changing your instalments.

My Council Tax

Login or create a My Council Tax account to check your balance, payments and bills, set up or change a direct debit, change your address and apply for a discount (at the moment, we are unable to provide paperless billing).

Council Tax bands and charges

Your band, how much you need to pay and making a challenge.

Council Tax reduction, discounts and exemptions

Find out about reductions, discounts or exemptions for your Council Tax bill, including Single Person Discount and Disabled Reduction and changes to the empty (unoccupied and unfurnished) charges (from the 1st April 2024).

Ask for advice about your Council Tax

Ask for help with new or existing Council Tax accounts, or tell us you've changed your name.

Tell us that you're moving home

Let us know your change of address when you are moving home, whether you're moving into, out of or within West Berkshire.

Problems paying your Council Tax

What to do if you're struggling to pay your Council Tax bill or having issues with My Council Tax or the online payment system.

Report Suspected Council Tax Fraud

Help stop fraudulent Council Tax and Council Tax reduction claims.

Find your Council Tax account reference

You can find your Council Tax account reference in the top right hand of the first page of a Council Tax bill.

'Freeman on the land' and challenges to paying Council Tax

Information about liability for paying Council Tax and 'Freeman on the land'.

Council Tax Open Data

Data published under the Freedom of Information (FOI) Act about Council Tax.

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