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• Property descriptions: sale or let

  https://www.publicprotectionpartnership.org.uk/article/44202/Property-descriptions-sale-or-let

  What you need to know about applying descriptions to a property In this guide, the words 'must' or 'must not' are used where there is a legal requirement to do ...

• Protection from unfair trading - from April 2025

  https://www.publicprotectionpartnership.org.uk/article/44204/Protection-from-unfair-trading-from-April-2025

  When dealing with consumers, you must ensure that you act fairly; you must provide accurate information and avoid business practices that are unfair, misleading...

• Protection from unfair trading

  https://www.publicprotectionpartnership.org.uk/article/44203/Protection-from-unfair-trading

  When dealing with consumers, you must ensure that you act fairly; you must provide accurate information and avoid business practices that are unfair, misleading...

• Providing price information

  https://www.publicprotectionpartnership.org.uk/article/44205/Providing-price-information

  When selling goods and providing services, in most circumstances, the consumer must be informed of the selling price in writing In this guide, the words 'must' ...

• Online sales of age-restricted products

  https://www.publicprotectionpartnership.org.uk/article/44199/Online-sales-of-age-restricted-products

  Selling certain goods to young people is illegal; understand your obligations as an online retailer This guidance is for England and Wales Selling age-restricte...

• Returns policies

  https://www.publicprotectionpartnership.org.uk/article/44206/Returns-policies

  Find out how to tell your customers about their legal rights and your goodwill returns policy when they buy goods from you In this guide, the words 'must' or 'm...

• Holidays and travellers with disabilities

  https://www.publicprotectionpartnership.org.uk/article/44370/Holidays-and-travellers-with-disabilities

  This guidance is for England, Scotland and Wales The Equality Act 2010 protects those people with defined 'protected characteristics' from unlawful discriminati...

• Guarantees and warranties

  https://www.publicprotectionpartnership.org.uk/article/44367/Guarantees-and-warranties

  In this guide, the words 'must' or 'must not' are used where businesses are legally required to do (or not do) something. The word 'should' is used where there ...

• Environmental claims

  https://www.publicprotectionpartnership.org.uk/article/44365/Environmental-claims

  This guidance is for England, Scotland and   Wales Consumers are becoming more aware of the impact that products and services can have on the environment and th...

• Distance marketing of financial services: your rights

  https://www.publicprotectionpartnership.org.uk/article/44364/Distance-marketing-of-financial-services-your-rights

  In this guide, the words 'must' or 'must not' are used where there is a legal requirement to do (or not do) something. The word 'should' is used where there is ...

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