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  • Membership logos and claims of approval

    https://www.publicprotectionpartnership.org.uk/article/44195/Membership-logos-and-claims-of-approval

    Ensure you are entitled to use a membership or 'approved by' logo before doing so This guidance is for England, Scotland and Wales Logos denoting membership of,...

  • One-day and occasional sales

    https://www.publicprotectionpartnership.org.uk/article/44198/One-day-and-occasional-sales

    Important facts to consider before allowing an occasional or one-day sale to be held at your premises In this guide, the words 'must' or 'must not' are used whe...

  • Payment surcharges

    https://www.publicprotectionpartnership.org.uk/article/44201/Payment-surcharges

    In most cases, surcharges for electronic or card payments are not permitted; where allowed, surcharges based on the payment method are subject to restrictions I...

  • Motor vehicle servicing and repairs

    https://www.publicprotectionpartnership.org.uk/article/44197/Motor-vehicle-servicing-and-repairs

    Make sure you meet consumers' expectations when carrying out vehicle servicing and repairs This guidance is for England, Scotland and Wales Consumers put their ...

  • Package travel and holidays

    https://www.publicprotectionpartnership.org.uk/article/44200/Package-travel-and-holidays

    Guidance on the legal requirements concerning organisers and retailers of package holidays and related travel arrangement contracts made with consumers Although...

  • Property descriptions: sale or let

    https://www.publicprotectionpartnership.org.uk/article/44202/Property-descriptions-sale-or-let

    What you need to know about applying descriptions to a property In this guide, the words 'must' or 'must not' are used where there is a legal requirement to do ...

  • Protection from unfair trading - from April 2025

    https://www.publicprotectionpartnership.org.uk/article/44204/Protection-from-unfair-trading-from-April-2025

    When dealing with consumers, you must ensure that you act fairly; you must provide accurate information and avoid business practices that are unfair, misleading...

  • Protection from unfair trading

    https://www.publicprotectionpartnership.org.uk/article/44203/Protection-from-unfair-trading

    When dealing with consumers, you must ensure that you act fairly; you must provide accurate information and avoid business practices that are unfair, misleading...

  • Providing price information

    https://www.publicprotectionpartnership.org.uk/article/44205/Providing-price-information

    When selling goods and providing services, in most circumstances, the consumer must be informed of the selling price in writing In this guide, the words 'must' ...

  • Online sales of age-restricted products

    https://www.publicprotectionpartnership.org.uk/article/44199/Online-sales-of-age-restricted-products

    Selling certain goods to young people is illegal; understand your obligations as an online retailer This guidance is for England and Wales Selling age-restricte...