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Issues with our telephone system

We are currently experiencing some issues with our telephone system and apologise if anyone has been cut off whilst waiting or talking. We are working to resolve this as quickly as we can. In the meantime, do use our online enquiry form to raise queries. We apologise for any inconvenience.

Garden waste

How to apply, cancel and questions about the garden waste collection subscriptions.

A garden waste green bin at the end of someone's driveway.

Apply for garden waste collection

Purchase a subscription to our chargeable collection service.

Garden waste collection service

Information about our garden waste collections, including how to subscribe, charges, and cancelling your subscription.

House move transfer or cancellation of your 2025/26 garden waste subscription

Use this form to transfer your garden waste subscription when you move house within West Berkshire, or cancel your current 2025/26 subscription.

Ask about bins or recycling

General queries about your rubbish and recycling or missed collections.

Missed rubbish or recycling collection

Missed rubbish or recycling collections, and how to report them.

Apply for assisted waste collection

Help for elderly or less able residents to put their rubbish and recycling out for collection.

Garden waste sack collections

Information about collections for properties with sacks.

Home composting

Information about composting at home.

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