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Mileage of used vehicles
https://www.publicprotectionpartnership.org.uk/article/44196/Mileage-of-used-vehiclesMileage descriptions are a key component of selling used vehicles; understand what the law requires In this guide, the words 'must' or 'must not' are used where...
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Membership logos and claims of approval
https://www.publicprotectionpartnership.org.uk/article/44195/Membership-logos-and-claims-of-approvalEnsure you are entitled to use a membership or 'approved by' logo before doing so This guidance is for England, Scotland and Wales Logos denoting membership of,...
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One-day and occasional sales
https://www.publicprotectionpartnership.org.uk/article/44198/One-day-and-occasional-salesImportant facts to consider before allowing an occasional or one-day sale to be held at your premises In this guide, the words 'must' or 'must not' are used whe...
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Payment surcharges
https://www.publicprotectionpartnership.org.uk/article/44201/Payment-surchargesIn most cases, surcharges for electronic or card payments are not permitted; where allowed, surcharges based on the payment method are subject to restrictions I...
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Motor vehicle servicing and repairs
https://www.publicprotectionpartnership.org.uk/article/44197/Motor-vehicle-servicing-and-repairsMake sure you meet consumers' expectations when carrying out vehicle servicing and repairs This guidance is for England, Scotland and Wales Consumers put their ...
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Package travel and holidays
https://www.publicprotectionpartnership.org.uk/article/44200/Package-travel-and-holidaysGuidance on the legal requirements concerning organisers and retailers of package holidays and related travel arrangement contracts made with consumers Although...
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Property descriptions: sale or let
https://www.publicprotectionpartnership.org.uk/article/44202/Property-descriptions-sale-or-letWhat you need to know about applying descriptions to a property In this guide, the words 'must' or 'must not' are used where there is a legal requirement to do ...
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Protection from unfair trading - from April 2025
https://www.publicprotectionpartnership.org.uk/article/44204/Protection-from-unfair-trading-from-April-2025When dealing with consumers, you must ensure that you act fairly; you must provide accurate information and avoid business practices that are unfair, misleading...
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Protection from unfair trading
https://www.publicprotectionpartnership.org.uk/article/44203/Protection-from-unfair-tradingWhen dealing with consumers, you must ensure that you act fairly; you must provide accurate information and avoid business practices that are unfair, misleading...
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Providing price information
https://www.publicprotectionpartnership.org.uk/article/44205/Providing-price-informationWhen selling goods and providing services, in most circumstances, the consumer must be informed of the selling price in writing In this guide, the words 'must' ...