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  • Buying by internet, phone and mail order: distance contracts explained

    https://www.publicprotectionpartnership.org.uk/article/44335/Buying-by-internet-phone-and-mail-order-distance-contracts-explained

    This guidance is for England, Scotland and Wales Traders must comply with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations ...

  • Sales of mobility aids and products

    https://www.publicprotectionpartnership.org.uk/article/44342/Sales-of-mobility-aids-and-products

    This guidance is for England, Scotland and Wales There are many products on the market designed to help you with your mobility and to make day-to-day living eas...

  • Solid fuel and wood fuel

    https://www.publicprotectionpartnership.org.uk/article/44343/Solid-fuel-and-wood-fuel

    This guidance is for England, Scotland and Wales Solid fuel can be sold: by a trader delivering them in sacks to your door in prepacked bags (does not apply to ...

  • The sale and delivery of oil and gas

    https://www.publicprotectionpartnership.org.uk/article/44344/The-sale-and-delivery-of-oil-and-gas

    This guidance is for England, Scotland and Wales Many homes are connected to the mains gas supply. However, there are homes, particularly in rural locations, th...

  • Holidays

    https://www.publicprotectionpartnership.org.uk/article/44355/Holidays

    In this guide, the words 'must' or 'must not' are used where businesses are legally required to do (or not do) something. The word 'should' is used where there ...

  • Buying at home: off-premises contracts explained

    https://www.publicprotectionpartnership.org.uk/article/44346/Buying-at-home-off-premises-contracts-explained

    In this guide, the words 'must' or 'must not' are used where businesses are legally required to do (or not do) something. The word 'should' is used where there ...

  • Holidays and travellers with disabilities

    https://www.publicprotectionpartnership.org.uk/article/44356/Holidays-and-travellers-with-disabilities

    This guidance is for England, Scotland and Wales The Equality Act 2010 protects those people with defined 'protected characteristics' from unlawful discriminati...

  • Problems with flights

    https://www.publicprotectionpartnership.org.uk/article/44357/Problems-with-flights

    This guidance is for England, Scotland and Wales Your flight may be delayed or cancelled for a number of reasons, which may include adverse weather conditions, ...

  • Rail travel: your rights

    https://www.publicprotectionpartnership.org.uk/article/44358/Rail-travel-your-rights

    This guidance is for England, Scotland and Wales When you buy a train ticket you are making a contract for the provision of a rail travel service with the train...

  • Timeshares and holiday clubs

    https://www.publicprotectionpartnership.org.uk/article/44359/Timeshares-and-holiday-clubs

    This guidance is for England, Scotland and Wales If you are considering buying a timeshare, joining a holiday club, or reselling or exchanging your existing tim...