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  • Accurate descriptions

    https://www.publicprotectionpartnership.org.uk/article/44179/Accurate-descriptions

    The law prohibits the giving of false or misleading information to consumers, but what does this mean? This guidance is for England, Scotland and Wales Traders ...

  • Consumer contracts: general

    https://www.publicprotectionpartnership.org.uk/article/44185/Consumer-contracts-general

    The rules when you form contracts, including how they are made In this guide, the words 'must' or 'must not' are used where there is a legal requirement to do (...

  • Consumer contracts: on-premises sales

    https://www.publicprotectionpartnership.org.uk/article/44187/Consumer-contracts-on-premises-sales

    The rules when you form contracts on your business premises, including information requirements In this guide, the words 'must' or 'must not' are used where the...

  • Internet auction sites and marketplaces

    https://www.publicprotectionpartnership.org.uk/article/44192/Internet-auction-sites-and-marketplaces

    Special rules apply when selling over the internet via an auction site or marketplace (as opposed to your own website) In this guide, the words 'must' or 'must ...

  • Herbal medicine and health food shops

    https://www.publicprotectionpartnership.org.uk/article/44191/Herbal-medicine-and-health-food-shops

    How the law applies to products sold in these types of shop, including food supplements, cosmetics, and products of animal origin Although the United Kingdom le...

  • Environmental ('green') claims

    https://www.publicprotectionpartnership.org.uk/article/44190/Environmental-green-claims

    Businesses need to ensure that environmental claims made about their products or services are not misleading In this guide, the words 'must' or 'must not' are u...

  • Displaying prices in hotels etc

    https://www.publicprotectionpartnership.org.uk/article/44189/Displaying-prices-in-hotels-etc

    The law requires you to display price information in a certain way that is not misleading to consumers In this guide, the words 'must' or 'must not' are used wh...

  • Business-to-business marketing

    https://www.publicprotectionpartnership.org.uk/article/44181/Business-to-business-marketing

    Understand what the law requires of you when doing business with other businesses This guidance is for England, Scotland and Wales The Business Protection from ...

  • Consumer contracts: off-premises sales

    https://www.publicprotectionpartnership.org.uk/article/44186/Consumer-contracts-off-premises-sales

    The rules when you form contracts away from your business premises, including information requirements and cancellation rights In this guide, the words 'must' o...

  • Digital content

    https://www.publicprotectionpartnership.org.uk/article/44188/Digital-content

    Understand what your obligations are - under the Consumer Rights Act 2015 - when you supply digital content to a consumer In this guide, the words 'must' or 'mu...