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• Online sales of age-restricted products

  https://www.publicprotectionpartnership.org.uk/article/44199/Online-sales-of-age-restricted-products

  Selling certain goods to young people is illegal; understand your obligations as an online retailer This guidance is for England and Wales Selling age-restricte...

• Returns policies

  https://www.publicprotectionpartnership.org.uk/article/44206/Returns-policies

  Find out how to tell your customers about their legal rights and your goodwill returns policy when they buy goods from you In this guide, the words 'must' or 'm...

• Holidays and travellers with disabilities

  https://www.publicprotectionpartnership.org.uk/article/44370/Holidays-and-travellers-with-disabilities

  This guidance is for England, Scotland and Wales The Equality Act 2010 protects those people with defined 'protected characteristics' from unlawful discriminati...

• Guarantees and warranties

  https://www.publicprotectionpartnership.org.uk/article/44367/Guarantees-and-warranties

  In this guide, the words 'must' or 'must not' are used where businesses are legally required to do (or not do) something. The word 'should' is used where there ...

• Environmental claims

  https://www.publicprotectionpartnership.org.uk/article/44365/Environmental-claims

  This guidance is for England, Scotland and   Wales Consumers are becoming more aware of the impact that products and services can have on the environment and th...

• Distance marketing of financial services: your rights

  https://www.publicprotectionpartnership.org.uk/article/44364/Distance-marketing-of-financial-services-your-rights

  In this guide, the words 'must' or 'must not' are used where there is a legal requirement to do (or not do) something. The word 'should' is used where there is ...

• Gas and electricity competition

  https://www.publicprotectionpartnership.org.uk/article/44366/Gas-and-electricity-competition

  This guidance is for England, Scotland and Wales You could save money by switching tariffs or energy suppliers. However, comparing suppliers and choosing the ri...

• Holidays

  https://www.publicprotectionpartnership.org.uk/article/44369/Holidays

  In this guide, the words 'must' or 'must not' are used where businesses are legally required to do (or not do) something. The word 'should' is used where there ...

• Hiring goods

  https://www.publicprotectionpartnership.org.uk/article/44368/Hiring-goods

  This guidance is for England, Scotland and Wales What is hire? Hire is when a trader gives or agrees to give you possession of goods (for example, cars, power t...

• Product safety in rented accommodation for tenants

  https://www.publicprotectionpartnership.org.uk/article/44376/Product-safety-in-rented-accommodation-for-tenants

  Although the United Kingdom left the European Union (EU) in 2021, certain pieces of legislation (known as 'assimilated law') continue to apply until such time a...

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