Adult Social Care - Have Your Say

We're currently running a survey to get your feedback on our Care for Adults webpages. You can complete the survey online here until 5pm on the 1st January. All the feedback will be read and considered carefully so we can shape our information and advice offering to better suit our community in the future.

NRS Healthcare - community equipment service provider, important update

More information about our provider, NRS Healthcare, who suffered a cyber security attack over the easter weekend.

Report a Concern About Care Quality

For professionals and members of the public to report any concern, issue, omission or error in care by an adult social care provider.

Adult Social Care Complaints and Feedback

Information about complaints, comments, and feedback on our services.

Find Adult Social Care Policies and Procedures

An index of Adult Social Care policies, procedures and information

Accessible Information Standard

Information about the Accessible Information Standard and its aims

Adult Social Care: Customer Charter

What you can expect when you contact us.

Adult Social Care: Strategy 2022-2026

(Please note: The ASC Strategy is under review as aspects of it no longer reflect the priorities of the current administration. A revised strategy is being developed and will be out for public consultation in due course). Our Adult Social Care Strategy 2022-2026 sets out the principles demonstrated by our staff, the standards that our service users can expect and our role in relation to our partner organisations.

Principal Social Worker for Adults - Annual Report September 2024

The Annual Report for 2024 from Hannah Cole, Adult Social Care's Principal Social Worker.