Getting someone to help you speak up (advocacy)

If you find it difficult being involved in decisions about your care and having your voice heard, you can get help from an advocate. An advocate is someone who can support you to speak up for yourself, or speak up for you. They can help you to:

• say what you want
• understand and stand up for your rights
• represent your interests
• challenge decisions about your care and support

Advocacy is independent and confidential.
 

Getting support from an advocate

Firstly, you may have a trusted family member or friend who is willing to support you and act as an advocate.

If you don't have anyone able to support you, you can arrange some advocacy services for yourself. You can contact local advocacy providers directly. Find advocacy services on our directory.

If you are eligible, the council may provide advocacy services. If you are going to have a care needs assessment and would like an advocate, we may refer you to SWAN (South West Advocacy Network). Ask your allocated worker to arrange an advocate for you.

The SWAN service includes:

• Independent Mental Capacity Advocacy, including Safeguarding Advocacy and Relevant Persons Representative
• Independent Mental Health Advocacy
• Care Act Advocacy

You can also access SWAN's Independent Mental Health Advocacy directly yourself.

If you are a professional wishing to refer a client, please visit: referrals for West Berkshire adult advocacy services.

Independent Health Complaints Advocacy and Healthwatch in West Berkshire is provided by The Advocacy People. The Advocacy People also have self-help information on both NHS and social care complaints.